公司訊息

Global Star Assurance Agency Limited (hereafter, The Company) is committed to meeting the requirements of the Personal Data (Privacy) Ordinance (“PDPO). In doing so, The Company shall take reasonable steps to protect the privacy, confidentiality and security of personal information held in accordance with the requirements of the PDPO.

Main Purposes of Keeping Personal Data

All personal data held by The Company will be used, processed, disclosed and transferred in accordance with the relevant Personal Information Collection Statement below.

Your records are kept for the purposes of providing insurance services to you, including but not limited to areas such as quotations, applications, arranging contracts of insurance, managing your account(s) with us, policy documentations, claims and policy renewal. If you do not wish to provide such information, we will not be able to provide you with the related services.

Transfer of Your Personal Data

The Company undertakes to keep your personal data confidential. However, The Company may disclose your information to the following parties:

a) Insurers &/or reinsurers &/or other insurance intermediaries for the purpose of handling your insurance matters

b) Loss adjusters &/or any other claim handling parties for the purpose of processing any claims on your policy(ies)

c) Providers of risk intelligence for the purpose of customer due diligence or anti money laundering screening

d) The Company’s auditor(s) for the purpose of internal audit.

e) Any data processor &/or IT service providers &/or other parties engaged by The Company to support The Company’s operation.

f) Any regulatory bodies

g) Any person/any party to whom we are compelled to make disclosure under the requirements of any applicable law.

h) Any person with your express consent.

Accuracy and Retention of Personal Data

The Company has internal procedures in place to maintain personal data at a reasonable level of accuracy and takes reasonable steps to protect your personal data we hold against loss, unauthorised access, use, modification or disclosure. The Company will retain your personal data for so long as is necessary to enable it to fulfill the original purpose (or a directly related purpose) of collection, or any other requirements stated by any regulatory bodies.

In deciding the period of retention of your personal data, The Company will also take into consideration of its document retention policy.

Access and Correction of Your Personal Data

In accordance with the Personal Data (Privacy) Ordinance (the Ordinance), you have the right:

(a) to request a copy of your personal data; and

(b) to require The Company to correct any of the personal data relating to you which is inaccurate.  Sufficient information will need to be provided to establish identity.

You can access, update or correct your personal data held by The Company by sending your request to us by email to : info@globalstar.com.hk